Junior Helpdesk Consultant

  • Spain Poland
  • IT
We empower people

General information

Junior Helpdesk Consultant

  • Specialism:
  • Job type:
  • Location(s):
    Jankowo Gdańskie


If you have any questions about this vacancy or the procedure, please contact me


If you have any questions about this vacancy or the procedure, please contact me


Our recruitment process is slightly different from what you might be used to. We start with some games. The process runs through Equalture. When you press the Apply button, you are automatically linked through and you will get more information.

Read more about the background here
Are you ready to elevate your career as a Junior Helpdesk Consultant? Be at the forefront of innovation and impact as you tackle daily challenges and contribute to the success of our international NRF units.

About the job

Your role involves providing crucial support for Dynamics AX2012R3, addressing issues, defining process improvements, and crafting functional designs for change requests. Your expertise will shape our warehouse management module and contribute to the documentation of setup changes, ensuring seamless operations.

What are you going to do as a Junior Helpdesk Consultant?

  • Provide support for daily issues, problems, and questions related to Dynamics AX2012R3 from all international NRF units.
  • Oversee the management of full IT processes.
  • Identify potential areas for process improvement based on end user feedback and perform functional design for change requests.
  • Maintain documentation of changes made to the setup.

What do you bring as a junior Helpdesk Consultant?

  • Knowledge of one of the modules in AX2012R3/AX365 will be an asset for this role. Additionally, if you possess IT experience and/or education and are eager to develop as a consultant, we encourage you to apply.
  • Fluent in English (written and spoken).

About the team

You will join a multidisciplinary team of IT professionals based in Spain with co-workers located in Poland, Spain and the Netherlands, who work and collaborate with each other as a single team.

Our benefits

  • Competitive salary
    Remuneration that will be adequate to your skills, experience and results – NRF appreciates employees, also financially.
  • Vacation incentive
    For your long time vacation once per year, you will receive an additional incentive.
  • Sports card
    Do you like going to sports activities? Great, we encourage exercise! With us you will receive funding for the Multisport sports card.
  • Medical care
    We have a private medical care package for you at TU Zdrowie, so that you do not have to queue for healthcare.
  • Development & training
    We love to support your development, this starts with offering English classes with a native speaker after 3 months of employment.
  • Pleasant working environment
    Fruit in the office, delicious coffee or tea, or maybe team-building events? Of course, we care about our employees.
  • Nice atmosphere
    We will say immodestly: it’s just fun to work with us.
Junior Helpdesk Consultant
  • IT
  • Full-time