EV Technical Trainer Poland

About the job

In this role as an EV Technical Trainer, you’ll be responsible for conducting engaging training sessions about EV that adhere to performance standards, fostering an interactive learning environment for our customers. Your efforts will play a vital role in enhancing the company’s image and brand recognition by equipping our staff with comprehensive knowledge of NRF EV products through tailored technical and product training sessions.

• Facilitate interactive EV training sessions in accordance with performance standards.
• Building the company's image and brand, promoting knowledge about NRF EV products and strengthening the company's position on the market by conducting technical and product training tailored to the needs of recipients.
• Direct cooperation with car workshops and car parts distributors.
• Car repair at the NRF workshop to gain experience, test NRF EV products and record technical content.
• Deliver extended learning with pre- & post-engagement activities & email communications.
• Develop & manage schedules to support customer needs while working with regional personnel on direction and priorities.
• Support customers with technical information & knowledge.
• Investigate warranty problems.
• Completes ongoing brand study & competitive reviews.
• Submit schedules, rosters, and activity reports & complete other administrative duties according to performance standards.
• Demonstrates an understanding of EV technology and has the ability to adapt to a changing environment.
• Passion for the brand including the products, technology.
• Support with writing and publishing a technical article, support with exhibitions in Poland & other regions, if necessary, discussing with Company distributors for improvement of technical activities, promote at the web site.
• Conduct market survey upon request from Company.
• Ability to create compelling customer benefits statements & understands that each customer interaction needs to be welcoming, professional & customized.
• Support the Company in translating documentation into Polish.

• Experience in EV automotive market.
• Understanding of automotive product line and market strategy.
• Possess knowledge of cars components.
• Understanding of automotive technology, electric vehicle technology & customer needs.
• PC skills with experience on mobile devices and tablets.
• High School diploma required; degree preferred.

About the team

As a Technical Trainer working within our international team, you’ll have the exciting opportunity to travel across Poland, contributing your expertise to our dynamic workforce.