Customer Service Officer – Netherlands

  • Netherlands
  • Customer Service
APPLY NOW SHARE
We empower people

General information

Customer Service Officer – Netherlands

  • Specialism:
    Customer Service
  • Job type:
    Full-time
  • Location(s):
    Milsbeek
APPLY NOW
BENEFITS

Mai

If you have any questions about this vacancy or the procedure, please contact me.

Equalture

Our recruitment process is slightly different from what you might be used to. We start with some games. The process runs through Equalture. When you press the Apply button, you are automatically linked through and you will get more information.

Read more about the background here
Scroll to
Job description
Benefits
Contact information
Recruitment process
Are you service-oriented, eager to learn, and interested in working for an international organization? Whether you're a student, recent graduate or an experienced professional, this opportunity is for you!

ABOUT THE JOB

In this role, you will need to respond to customer inquiries promptly and professionally. You will navigate challenging phone conversations with ease and transforming them into positive experiences. Your ability to think critically, focus on tasks, set priorities and adjust as needed will be the road to your success.

 

WHAT ARE YOU GOING TO DO AS A CUSTOMER SERVICE OFFICER?

  • Monitoring orders to ensure smooth operations;
  • Coordinating customer backorders to meet monthly targets effectively;
  • Managing your accounts and ensuring customer engagement;
  • Address and coordinate customer complaints and warranty requests;
  • Collaborating closely with colleagues from diverse departments to deliver the best services;
  • Analyze data to identify trends and implement proactive follow-up measures;
  • Have projects and/or key user responsibilities based on your interests within the company.
“At our Customer Service Officer, we prioritize helping colleagues during busy times and continuously seek improvement opportunities to grow as a department.”

WHAT DO YOU BRING AS A CUSTOMER SERVICE OFFICER?

  • Professional proficiency in English and Dutch. Knowledge of German is a plus.
  • At least an MBO 4 (or similar) level of thinking.
  • Good knowledge of MS Office, including Excel. Familiarity with Microsoft AX is an advantage.
  • A proactive attitude, eagerness to learn, responsibility, and a team-player mentality.

ABOUT THE TEAM

For our location in Milsbeek, we are looking for a new colleague to join our international team. This role offers you the chance to work with colleagues from around the globe and provides opportunities for professional growth.

 

Are you ready to take on this dynamic role and develop your career with us? Apply now and become a vital part of our NRF team!

Our benefits

  • Salary
    A competitive salary that matches your skills.
  • Holidays
    27 vacation days on a full-time basis.
  • Bedrijfsfitness
    Do you enjoy sports activities? Great, we encourage movement! With us, you receive a €20 discount on your sports subscription.
  • Bonus
APPLY NOW
Customer Service Officer – Netherlands
  • Customer Service
  • Full-time
Join us
Empower your career
Discover all opportunities
35